Terms of service

  • Terms of Service – MediGuard

    Last Updated: July 2, 2026

    Welcome to MediGuard (available at https://try-mediguard.com, hereinafter referred to as the "Site"). The Site is operated and owned by MediGuard ("we," "us," or "our").

    These Terms of Service (hereinafter referred to as the "Terms") govern your access to and use of our Site, including any content, functionality, and services offered on or through the Site. Please read these Terms carefully before using the Site. By browsing, accessing, or purchasing from the Site, you accept and agree to be bound by these Terms, forming a legally binding agreement between you and MediGuard. If you do not agree to these Terms, please immediately refrain from using the Site.

    1. General Conditions

    • User Agreement: The term "user," "you," or "your" refers to any individual browsing, accessing, or making use of the Site in any manner.

    • Amendments: We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. Any modifications will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of those changes.

    • Age Restriction: By agreeing to these Terms, you represent that you are at least 18 years of age, or the age of majority in your state or province of residence.

    2. Nature of the Site

    The Site serves as an e-commerce platform specializing in cooling gear, wellness, and travel essentials. Some of our products are fulfilled and shipped directly from international manufacturers and global supply hubs to offer you the most efficient delivery.

    3. Customer Support Conduct Policy

    We pride ourselves on providing excellent service. When contacting our customer support team, you agree to maintain a professional, respectful, and constructive dialogue. We strictly reserve the right to immediately terminate communication, cancel orders, or refuse service to any user who exhibits behavior that includes, but is not limited to:

    • Threatening, abusive, or hostile language.

    • Verbal harassment or defamation of our representatives.

    • Inappropriate, derogatory, or offensive remarks.

    Any extreme behavior or unlawful threats may be reported to the appropriate law enforcement authorities.

    4. FTC Compliance & Review Disclosure

    Some reviews, testimonials, and product demonstrations displayed on this Site may be utilized for illustrative or marketing purposes. While we strive to display authentic customer feedback, certain depictions may be simulated to showcase expected product features, capabilities, or results.

    5. Medical & Health Disclaimer

    THE INFORMATION PROVIDED ON THIS SITE IS FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. IT IS NOT INTENDED TO BE, AND MUST NOT BE RELIED UPON AS, MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

    • MediGuard is a cooling storage accessory and is not a medical device.

    • Always consult with a qualified physician or healthcare professional before traveling with medication, or if you have any questions regarding the storage temperature requirements of your specific medication or prescriptions.

    • Models, actors, and presenters featured in our promotional images or video advertisements are not medical professionals.

    6. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MEDIGUARD, ITS DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY PRODUCT PURCHASED THROUGH THE SITE; OR (III) THE IMPROPER STORAGE, HANDLING, OR FAILURE OF ANY MEDICATION PLACED INSIDE OUR PRODUCTS.

    YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, THE PRODUCT IS AT YOUR SOLE RISK. ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

    7. Contact Information

    Questions about the Terms of Service should be sent directly to our support team at: 📩 support@try-mediguard.com